At Hii Learner, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you register or interact with our platform, we may collect the following information:
- Personal Information: Your name, mobile number, email address, and other registration details.
- Usage Data: Information about how you interact with our website, such as video views and course progress.
- Device Information: Type of device, IP address, browser type, and access times.
- Course Information: Courses enrolled in, completion status, and certification details.
2. How We Use Your Information
We use the information we collect for these purposes:
- To create and manage your account.
- To deliver educational content and track your course progress.
- To issue certificates upon course completion.
- To process course fee refunds after successful completion.
- To send you important updates, notifications, or support messages.
- To improve our platform and user experience.
- 3. Mobile Number and Communication
We collect your mobile number for account verification, communication, and updates related to your courses. - We do not share your number with third parties for marketing or other reasons.
- You may receive SMS or WhatsApp messages for course notifications or support.
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share your information only in these situations:
- With trusted service providers who help us operate our platform, such as payment processors or hosting providers.
- If required by law, court order, or government request.
- To protect our legal rights or prevent fraud and abuse.
5. Cookies and Tracking Technologies
We may use cookies or similar tools to:
- Remember your preferences.
- Analyze site traffic and user behavior.
- Improve the user experience.
You can disable cookies in your browser settings, but it may affect some features of the site.
6. Data Security
We take reasonable steps to protect your personal data, including:
- Secure storage and encryption of sensitive data.
- Regular monitoring for vulnerabilities.
- Limited access to data by authorized personnel only.
However, no method of transmission over the Internet is completely secure. Use the platform at your discretion.
7. Children’s Privacy
Hii Learner does not knowingly collect personal information from individuals under 13 years of age. If we find out that a child under 13 has given us personal information, we will delete it immediately.
8. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Withdraw consent for data processing, which may limit your use of services.
- Contact us with any privacy concerns.
- To exercise these rights,
9. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. We encourage you to check this page from time to time.